Continue selling even when offline. Your POS works both online & offline. No internet dependency!
FAQ's
Most frequent questions and answers
It’s a good question and each device has their own unique advantages over the other. With the iPad however, not only are you getting a POS system that is much more compact and streamlined than it’s bigger counterparts, but you’re also getting a system that’s portable.
In the space of modern retailing, the iPad fits the bill perfectly for ‘on-the-go’ sales, where you’re able to take the transaction to your customer, wherever they are on the storeroom floor. And in addition to enhancing your in-store aesthetic – by turning it stylish and chic – you are also free to take your iPad POS with you and sell on-the-go.
Take your iPad to festivals or trade-shows and sell to a bevy of new customers straight from your iPad with Webstika.
Well you’re off to a great start, but in addition to your iPad you will most likely still need the following items:
- Thermal Receipt Printer: To print customers’ receipts.
- Barcode Scanners – For easy checkout and inventory counting.
- Credit Card Readers – Payment processors for tap & go transactions.
- Cash Drawer – A secure storage system to store your cash takings.
These items are of course dependent on the type of store you run, but what’s neat about Hike is that many hardware add-ons are plug-n-play, meaning that they work out of the box and fully compatible with Hike. For complete details on hardware compatible with our iPad POS app, please take a look at our recommended hardware list.
Setting up your iPad with Webstika is not a difficult process, but for someone new into retail and POS systems, it will take some time to ensure everything is running smoothly on your first day.
Generally, before you can begin selling on Hike you will need to:
- Set-up your General Settings and Tax Rules in Hike POS
- Import or create all your products, customers & suppliers into Hike POS.
- Connect your retail printer, barcode scanner, cash drawer, payment processor (where applicable).
Fortunately, Hike is here to help you with every step with our extensive step-by-step support guides, video tutorials, and of course our 24/7 live chat support service who are always on hand to help you with all your Hike POS questions.
What’s more, is that we now also offer an On-Boarding package for new customers, where we’ll help you import and sync your entire inventory list. Get in touch with our support team to find out more!
To import your product list (and customers and suppliers), you will need to do so from a CSV file, which is a spreadsheet or database, most commonly used with Microsoft Excel. So, your ability in successfully syncing products is somewhat reliant on how familiar you are with CSV files.
Yet to make things easy, we’ve created support guides on how exactly to import your products into Hike and even how to edit products in bulk, and you can always contact our live chat support team 24/7. Check out the following step-by-step guides:
- Importing Products via CSV file
- Bulk Edit Products
- Troubleshooting CSV Errors
Alternatively, Hike offers new customers an on-boarding plan where we import your products across into Hike ourselves. Making sure the mapping, and fields are all correct and ready to go when you first start using the POS system.
To find out more, contact our support team!
Not much! We’re well-aware of the need for small and medium-sized business to remain flexible with their costs, which is why Hike POS has remained consistent with our economical pricing.
Sign up for as low as $49 USD per month, which includes 1 outlet and 1 register with an unlimited number of products. Should your circumstances change, you can easily switch plans – or just add another register. Our payment models are available for monthly and annual payments too, so if you only need a POS system for 3 months, you can easily stop your subscription when you’re ready.
Our prices are as competitive as anyone on the market, and unlike other POS systems, we don’t charge exuberant fees for licences.
Best of all however, you can take Hike POS for a spin using our free 14-day trial, and make sure that Hike POS not only delivers on what we promise, but will be right for you and your business.
Great! We hope that you enjoy using Hike, just as much as we did in creating it.
To get started, jump on a live chat or give us a call and we’d be more that happy to discuss payment plans, your store-setup, and explain exactly why Webstika will be the right fit for your business.
Remember, you can try out Hike for free for 14-days and if you have any questions just check our support page, or talk to one of our live chat support team.
