FAQs

Common questions about Webstika

FAQ

Most frequent questions and answers

Making it simple for you is at the core of everything we do. Getting started with webstika is very easy. Webstika is on cloud so sign up and getting started process takes less than a minute. Most of the basic rules such as date formats, currency, tax rates etc. are automatically applied for you depending on your country.

Now, the next and most important step – getting your products on Webstika. Creating new products is easy. If you have thousands of products, Webstika simplifies it for you with ability to import all your products at once using a CSV file. Your products CSV does not need to be in a Webstika specific format. You simply import it in Webstika, match data fields and that’s it. If there are any glitches with fields formatting, Webstika will let you know. So, the process is very simple in most cases. The only case where it could take a few days is if your CSV import file with thousands of products has formatting issues, has missing fields and needs lots of fixing.

Yes. Webstika has reseller and technical partners in India Webstika partners include business consultants, hardware resellers, web designers and even accountants. Please contact us and we’ll put you in touch with a right solution partner based on your location and requirement. Cannot find what you were looking for? Checkout our regional content sitemaps here: Content pages:India

Making it simple for you is at the core of everything we do. Getting started with Webstika is very easy. Webstika is on cloud so sign up and getting started process takes less than a minute. Most of the basic rules such as date formats, currency, tax rates etc. are automatically applied for you depending on your country.

Now, the next and most important step – getting your products on Webstika. Creating new products is easy. If you have thousands of products, Webstika simplifies it for you with ability to import all your products at once using a CSV file. Your products CSV does not need to be in a Webstikaspecific format. You simply import it in Webstika, match data fields and that’s it. If there are any glitches with fields formatting, Webstika will let you know. So, the process is very simple in most cases. The only case where it could take a few days is if your CSV import file with thousands of products has formatting issues, has missing fields and needs lots of fixing

Yes and yes. Webstika can support any number of products and you can surely import your existing SKUs and barcodes to Webstika.

Most of the Webstika’s selling features also works offline so your business does not stop with your internet. You can continue selling even when offline and when you are back online, your data will automatically sync to your cloud. If you have a constantly unreliable internet, we suggest using Webstika with our iPad register app.

While selling is possible offline, you’d require internet connection to perform admin tasks such as add new product, stocktake and export your products list

Yes, We have an app for that! Webstika iPad register app also works offline. It is also available during our 14-day free trial. Simply register for our trial, download the app and start using it.

Webstika is compatible with a number of industry standard hardware and chances are that your existing hardware may work just fine. Here is a bit more to explain it in detail…

Hardware compatibility when using Webtika on PC or Mac

With Webstika cloud version, because your printer connects to your computer and Webstika only accesses it through your browser. So, your existing Star Micronics or Epson thermal printer for receipt printing should work just fine. However, as you’d agree, it is not possible for us to test and provide customer support for every printer out there. So, if you are buying a new one, we suggest going with Star Micronics TSP100 or TSP654 series. If any issues with your printer setup, we can help if it is a Star Micronics printer since we have ourselves tested those and have those printer models with us in our office. Similarly, your existing barcode scanner may work just fine as long as it is compatible with your computer and read/convert barcode numbers as texts.

Regarding cash drawers, any cash drawer that is compatible with your printer will just work fine.

Hardware compatibility with Webstika  iPad register app

Even for iPad, Webstika iPad register app works with a number of brand and models including Star Micronics printer and Socket mobile barcode scanner. However, iPad it becomes a bit more selective.

For detailed information on Webstika hardware compatibility please visit Webstika POS Hardware page where we’ve listed Webstika recommended and supported hardware for PC, Mac and iPad

Webstika integrates with a number of industry leading accounting, eCommerce and marketing software. Here is the list and we’re constantly adding more to it:

Accounting: QuickBooks, Xero

E-Commerce: Big Commerce, Shopify, WooCommerce

Marketing: Mailchimp

Cloud computing has come a long way and is in fact safer than saving your data on a local computer. E.g.: Webstika is on cloud and takes regular backups of your data which again stored safely on a cloud. Let’s say your computer failed to start today (totally hypothetical), you simply login to Webstika on a different device and everything is back to normal. On the other hand, if your data were saved locally, it could be lost with the device. Also, Webstika does not save any of your or your customers’ financially critical information on its server which provides an added layer of safety in situations like hacking.

Yes, absolutely. Webstika is suitable for any number of stores from 1 to 100+. The best part is that you can add/remove outlet locations as required and on a click of a button. Simply start with and only pay for what you need now and add more outlets and registers as business grows.
Yes, Webstika lets you add or remove registers and outlets as needed with a click of a button – no questions asked. Many of our seasonal & pop-up store users find this to be a very important and easy to use feature on Webstika.
Yes, Webstika can be used anywhere. Webstika lets you create custom tax rules (and even tax groups), payment types and correct currency symbols are automatically printed based on your region. Also, Webstika is multilingual and we are constantly working on adding support for more languages.

Yes, Webstika is used around the world and so we cater for all time-zones with our  24/7 customer support.

We at Webstika believe our top-notch support is what distinguishes us from our competition. We’re available 24/7 on a live chat line and there are no premium support charges for that, in fact, its absolutely free. You can expect the same user-friendly help even when you’re just trialing Webstika on our free 14-day trial.

There are many benefits of moving to Webstika. It could be automation, benefits of moving to cloud, integrations or something else depending on your current store setup and growth plans.

We recommend trying out our software with our 14-day free trial to make an informed decision. The free trial would allow you to know all the benefits Webstika offers for your business.

We also welcome feedback from our customers as we are always looking to improve our software features and make it easy for everyone.

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